Terms Of Service

Welcome to RSVP Online! We're a dedicated team, fully committed to providing you with an online Asset Management System that meets your needs. Because we value our relationship with you, it's important to us that the expectations and conditions pertaining to the use of RSVP Online are clear from the start. The following applies to every RSVP Online user.

  1. Scope and Definitions
    1. These general conditions apply to your use of RSVP-Online.co.uk and other domains used by RSVP Online, including custom domain names that may be used by our customers.
    2. By using our services, you accept these Terms of Use completely. If you do not agree with all the Terms of Use, you may not use our services.
    3. This is an agreement between you, our customer and RSVP Online. RSVP Online may also be referred to by terms such as "we", "us" or "our". This contract covers all RSVP Online services used by you while this contract is in force. All RSVP Online services will be referred to as "service" or "services" in this contract. This also includes the RSVP Online API. Our customers' customers are referred to as "end users".
    4. Please note that we do not provide warranties for the service. This contract also limits our liability.
  2. About us
    1. RSVP Online is a limited company registered in England under company number 13142556.
    2. Registered address:
      8 Victoria Business Park
      Short Street
      SS2 5BY
      United Kingdom
    3. You can contact us by telephone or email, on: 0843 289 3645 or help@rsvp-online.co.uk
  3. Notifications
    1. We may use the email address you provided when signing up for the service to send you information about the service.
    2. You are responsible for ensuring that all registration information you provide to RSVP Online is valid, accurate and up-to-date. You are responsible for maintaining the security of your username and password.
  4. Access to our services
    1. Access to our services is provided on a temporary basis and we reserve the right to withdraw or amend the services at any time and for any reason without prior notice. We are not liable if for any reason our service is not available for an (un)limited period. We aim to notify subscribers of any significant changes to the services.
    2. You are responsible for taking the required measures to access our service. You are also responsible for ensuring that all persons using your Internet access to our service are aware of these terms of use and adhere to them.
    3. RSVP Online offers support via email, telephone and internet help widget. RSVP Online is a self-service system, which means that our customers set up the system themselves using our self admin site process. For help with technical problems or incidental questions about specific settings, you can contact our customer services team. You are responsible for ensuring the accuracy of the information you provide to our customer service. RSVP Online is not liable for the consequences of any action taken by you following any advice given by customer service.
  5. Information about you and your visits to our web pages
    1. By using our service, you consent to the processing of information about you in accordance with our Privacy Policy.
    2. We use cookies and other tracking technologies on our websites as described in our Privacy Policy.
  6. Use of the service
    1. You agree to only use the service for purposes that are permitted by the Terms of Use and as permitted under any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
    2. RSVP Online owns the intellectual property rights relating to material published by RSVP Online. All these intellectual property rights are reserved by RSVP Online.
    3. You are responsible for the validity and accuracy of the information you publish on the service.
  7. Limitations of use
    1. You may not use our service in any way that causes or may cause damage to the service or affects the access, availability or accessibility of the service; or in any way which is unlawful, illegal, fraudulent or harmful, or is in connection with an unlawful, illegal, fraudulent or harmful purpose or activity.
    2. You may not include (any part of) the service as a destination link in any unsolicited bulk messages or distribute unsolicited commercial messages ("spam") using the service.
    3. You may not inappropriately or improperly alter, modify or (re)direct (any part of) the service; or attempt to modify or reroute; or to cause damage, disable, overburden, or impair the service (or the network connected to the service) in any way; or limit another's use of the service.
    4. You may not distribute material consisting of (or linked to) spyware or a computer virus, via the service.
    5. We may limit, block or cancel the service if you do not comply with these limitations.
  8. Free version
    1. The free version is intended for new customers to try out the system and for limited Assets.
    2. To upload further Assets or for inclusion in our online Magazine you must upgrade to a paid for service.
  9. Subscription conditions
    1. When you opt for a paid subscription, you must supply a valid PO number. All PO numbers will be validated by one of our staff. If any PO number cannot be validated the service will automatically be terminated.
    2. If any PO number cannot be validated, we may cancel the service and delete all information that you have uploaded as well as the user information from your account. We will notify the account holder by e-mail 3 days prior to removing any information.
    3. Our refund policy is simple: we provide a full refund of all payments made in the past two months in the unlikely case that you are not satisfied.
  10. Liability
    1. You can only recover damages from RSVP Online up to an amount equal to your service fee, with a maximum of six months. Other losses, including lost profit and incidental, circumstantial, indirect or incidental damages will not be reimbursed. Additional compensation will not be paid. End users cannot recover any damages from RSVP Online.
    2. You are responsible for realizing and maintaining the legally required levels of security with regards to protecting the privacy and (personal) data of your customers / end-users. RSVP Online cannot be held liable for any damages due to insufficient protection of such data.
    3. RSVP Online cannot be held responsible for the legality or propriety of the use of images or any other content that is uploaded by RSVP Online' customers or end users. If you publish other people's work without their permission, you may be liable for copyright infringement.
    4. RSVP Online is not liable for any legal consequences arising from the use of the service by customers or end users. When RSVP Online is informed that any part of the service, copy and / or images, uploaded by us, by you or by end users violates copyright or constitutes defamation or any other type of legal impropriety, it will be removed.
    5. The service may provide, or third parties may provide, links to other websites or resources via the service. Because RSVP Online has no control over such sites and resources, you acknowledge and agree that RSVP Online is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. RSVP Online shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.